Everyone is selling AI agents right now. Anthropic is testing managed 24/7 agents for businesses. Google just shipped Jules V2 for autonomous coding tasks. Cursor launched a persistent agent window. And Gartner predicts that over 40% of agentic AI projects will be canceled by the end of 2027 — not because the technology failed, but…
By some estimates, more than 80% of AI projects fail to deliver business value — twice the failure rate of non-AI technology projects. And a Gartner survey of 782 I&O leaders released just this week found that only 28% of AI projects in infrastructure and operations fully deliver on their ROI expectations. If teams with…
Your ops person is on vacation. A process-critical question lands on your desk. You search your shared drives, dig through Slack threads, and end up calling someone’s personal number. The answer exists somewhere—in documentation, old emails, or someone’s memory—but finding it costs you an hour. This is the knowledge crisis most small businesses don’t have…